Use of technology to increase social control

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Title: Use of technology to increase social control
Year: 1998
Authors: Czander, W.

While organizations maintain that the creation of a decentralized, team oriented, empowered culture is preferable they have increasingly utilized technology increase social control. While on the surface employees employee responses from a Gouldnerian perspective appear to be predictable, psychodynamically they create a symbolic duality. Technology is viewed by employees unconsciously as both a symbolic extension of management and a symbolic freedom from management constraints. Closeness of supervision/control is not face to face, it is distant, this provides a sense of freedom. However, technological supervision/control is never too distant. It is distant enough, therefore providing a sense of security and comfort. This paper explores the psychodynamics of increased security and the impact it has on employees and the field of psychoanalytically oriented organizational psychology.

Keywords: technology, social control, organizations
Language: English

Date: 6/15/1998
Location: Jerusalem, Israel
Name of Event/Conference: 15th Annual Meeting of the International Society for the Psychoanalytic Study of Organizations
Sponsoring Organization: ISPSO

Submitted by:
Elizabeth Novogratz

Corresponding author:

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