The Architecture of Quality: The Case 
of the Specialist Care Organization

Conference, Audio, Video or Powerpoint Presentation

Title: The Architecture of Quality: The Case of the Specialist Care Organization
Year: 1997
Authors: Boxer, P. Palmer, B.
Abstract:

This paper describes an intervention within an organization providing residential care for men and women with mental health disabilities. The intervention was concerned with supporting changes in the way the quality of the work of the organization affected the lives of its residents. Three themes emerged from this work which are explored in the paper: firstly, the question of how the consultant's practice meets the challenge of the case; secondly, the nature and complexity of the client system and its context; and thirdly, the question of the ethic of the consultant's own relation to his or her practice.

Keywords: Quality, Specialist Care Organization, intervention
Language: English


Date: 6/15/1997
Location: Philadelphia, PA
Name of Event/Conference: 14th Annual Meeting of the International Society for the Psychoanalytic Study of Organizations
Sponsoring Organization: ISPSO

Submitted by:
Elizabeth Novogratz

Corresponding author:

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