The Human Cost of a Management Failure: Organizational Downsizing at General Hospital


Title: The Human Cost of a Management Failure: Organizational Downsizing at General Hospital
Year: 1996
Authors: Allcorn, S. Baum, H. S. Diamond, M. A., & Stein, H. F.

his book presents a unique, in-depth examination of the effects that the popular approaches to managing organizational change - downsizing, restructuring, and reengineering - had on a major American hospital. The Human Cost of a Management Failure shows what can happen when management insists on accomplishing its ends strictly by the numbers. The authors ask why top management so often, and with seemingly such a cavalier attitude, selects downsizing and similar methods when research indicates that they are all too often such poor choices. Based on a year-long longitudinal study, Allcorn, Baum, Diamond, and Stein report on their interviews with 23 senior and mid-level hospital administrators, then interpret their findings from a psychoanalytic perspective, to make clear that the human side of the workplace can only be ignored at great risk when change is contemplated and then implemented. This is essential reading not only for corporate management, but also for other professionals and academics throughout the social and behavioral sciences.

Keywords: hospital, administration, organizational change, corporate management, downsizing
Language: English

Publisher: Quorum Books, Greenwood Publishing Group
Publisher Location: Westport, CT
ISBN: 9781567200027

Submitted by:
Michael Diamond
Professor and Associate Director for Academic Programs, Director, Center for the Study of Organizational Change
Harry S Truman School of Public Affairs, University of Missouri

Corresponding author: Michael Diamond

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